Welcome!
I am a seasoned social service worker with ten years' experience. I am passionate about making a positive impact on people’s lives. I am dedicated to providing high-quality service and support to individuals and communities in need. I have recently completed the Executive Master of Public Administration degree at Rutgers University - Newark, marking a significant milestone in my professional and personal journey. This achievement combines my extensive practical experience in harm reduction & social services with advanced knowledge in public policy & administration. The EMPA program has enhanced my ability to navigate complex organizational structures, implement effective policies & manage resources efficiently within the social service sector. This blend of hands-on experience & academic expertise positions me to take on leadership roles in harm reduction programs, potentially influencing policy decisions & improving service delivery to vulnerable populations. My bilingual skills further amplify my capacity to serve diverse communities & bridge cultural gaps in social service provision.
Lenny Collado,
Executive Master of Public Administration
Rutgers University - Newark
860.365.1370
Phone:
Email:
EXPERIENCE
2022-2024
Workforce Case Manager
Greenwich House Inc.
I have worked as a social service worker, providing counseling, advocacy, and resources to diverse client populations including older adults, asylum seekers, & people who use drugs (pwud). I have developed & implemented programs to address social issues & promote well-being.
2015-2022
Alliance for Positive Change
Harm Reduction Assistant Manager
As a program coordinator, I managed & supervised social service programs, ensuring their effectiveness & compliance with regulations. I also collaborated with stakeholders to improve service delivery.
2012-2015
Residential Counselor
Services for the Underserved (SUS)
I provided comprehensive case management to people experiencing mental health concerns & needs. I assessed their circumstances, developed care plans, & connected them with vital resources & support.
EDUCATION
2022-2024
Executive Master's of Public Administration
Rutgers University - Newark
I pursued advanced studies in public administration, gaining in-depth knowledge of human behavior, social systems,& intervention strategies. My academic training prepared me to address complex social challenges.
2006-2011
CUNY - John Jay College of Criminal Justice
I completed my undergraduate studies in forensic psychology, which equipped me with a strong foundation in understanding human cognition, emotions, & behavior. This background informs my approach to social service work.
Bachelor's in Forensic Psychology
2002-2006
Gateway Program
Bayard Rustin Educational Complex - BREC
I completed my high school education, where I developed a passion for helping others & supporting my peers in various capacities.
SKILLS
Communication/Crisis Intervention
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Proficient in de-escalation techniques and crisis intervention
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Proficient in case note documentation and report writing
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Experienced public speaker on harm reduction topics
Case Management/Harm Reduction
Evidence-based Practices
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Able to apply current research to harm reduction strategies
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Skilled at translating findings into practical interventions
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Experience in reporting program effectiveness
Client Empowerment/Advocacy
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Skilled in Motivational Interviewing techniques
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Developed support programs to enhance client autonomy
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Advocated for changes to support harm reduction approaches
Cultural Competence/Inclusive Practice
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Provide trauma-informed care to program participants
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Fluent in English and Spanish
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Adapt services to meet diverse cultural needs
Bilingual - English/Spanish
HIGHLIGHTS
PROGRAM DEVELOPMENT
I have a proven track record in developing and implementing impactful social service programs that address the diverse needs of individuals and communities. My expertise lies in creating sustainable initiatives for positive change.
ADVOCACY
I am a passionate advocate for social justice & equitable access to resources. I have ensured that people with lived experience are able to exercise their voices in the creation of programs designed for them, that initiatives prioritize the well-being & rights of marginalized populations.
COUNSELING
My counseling skills encompass empathetic listening, rapport building, and empowerment techniques. I have provided guidance and support to individuals facing various life challenges, creating resilience and self-empowerment.